Working at The Ostara Group

The Ostara Group is a full-service fundraising and strategic consulting firm based in Seattle. Founded in 2009, our goal is to help nonprofit organizations navigate complex fundraising and sustainability issues, address your day-to-day challenges, and bring your work and impact to new heights. We are fundraisers, coaches and leaders with decades of leadership and experience on the front lines of organizations in every nonprofit sector. As a team, we value hard work, an entrepreneurial spirit, integrity, and authenticity. We also value our connection to our team and our community. We work, play, volunteer, and celebrate together. 

The Ostara Group does not discriminate on the basis of race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. The Ostara Group is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Washington State laws, regulations, and executive orders regarding non-discrimination and affirmative action. 

Open Positions

Operations Coordinator

Ostara seeks a half time Operations Coordinator to support our fast-paced, collaborative work environment. The position requires excellent attention to detail, thorough and timely execution, and sophisticated planning skills. You will work with team members at all levels of the company, and interfaces externally with our clients.

Applicant must be practiced at complex time, task, and project management, and must demonstrate significant strength and comfort in reliability, regularity, and routine. The Operations Coordinator will frequently handle sensitive and private information, so discretion is a must.

To be considered for this position, applicants must be able to start as a half-time employee on October 1, 2018. We expect hours and responsibilities for this position will increase over time, potentially within the first year, but more likely in the second year.

There will be growth opportunities in this role as our company continues to expand and refine our services. We are explicitly seeking applications with a strong interest in advancing their role in the operations side of our business. In your cover letter, please let us know if you have deeper experience in office management, bookkeeping, sales, human resources, or other core administrative functions.

Key Responsibilities:

  • Process proposal and contract paperwork
  • Send invoices and follow up on payment
  • Collaborate with bookkeeper on billing and payment systems
  • Support business development by tracking leads in partnership with Senior Team
  • Ongoing and regular database maintenance, improvements, and reporting
  • Conceptualize and write monthly newsletter, including collaborating with colleagues to contribute information
  • Support Ostara events such as Open Houses and Free Friday scheduling
  • Answer office phone, check messages daily
  • Take and share meeting notes at Senior Team and All Hands meetings
  • General, ongoing operations and logistics support regarding technology systems, scheduling, calendaring, triage general inquiries
  • Manage office supply and snacks inventory
  • General office cleanliness and presentability

In addition to internal operations work described above, the Operations Coordinator will be asked to contribute their unique perspective on our systems and tools to continuously heighten Ostara’s impact in the community.

Required Skills and Qualifications

  • A minimum of two years’ experience in an operations-oriented role
  • Sophisticated project management skills and the ability to juggle multiple tasks and responsibilities with ease, forethought, and accuracy
  • Paramount attention to detail in all aspects of finance, data management, project management, communications, editing, timelines, and systems thinking.
  • Exceptional interpersonal communication skills with individuals and groups
  • Desire to drive projects independently as well as closely collaborate on projects
  • Proven success in maintaining routine and regularity in business operations
  • Strong familiarity with MS Office, Salesforce, Mailchimp, and social media platforms (including Facebook, Twitter, and LinkedIn)
  • Critical thinker with strong patience, curiosity, and problem solving skills
  • Ability to maintain a calm, positive attitude in challenging situations
  • Creativity, an entrepreneurial spirit, and flexibility

Desired Skills and Qualifications

  • An understanding of nonprofit fundraising and development in the Northwest
  • Significant experience with Salesforce and Salesforce customization
  • Strong familiarity with Dropbox, DocuSign, Google Docs, and Typeform
  • Proficiency with simple marketing strategies and tactics
  • Demonstrated success and interest in administrative and operations roles
  • Experience in consulting firms
  • Experience in small business


Ostara works hard to build and preserve a warm and supportive culture. This position is a half time, hourly position, with rates ranging between $20-25/hr DOE. This position is not eligible for health insurance or PTO, but does come with an annual $250 professional development stipend. Over time, we expect this position to grow into ¾ or full time, at which point the position would be eligible for health insurance and PTO.

How to Apply

To apply, please send cover letter and resume to Ali Marcus, Managing Director, at Please include a work sample that you feel best demonstrates why you are a good fit for the role.

This position will be open until filled. Priority will be given to applications received by August 1, 2018. We expect the start date for this position will be October 1, 2018.

Ready to discuss how we can work together?